Boston / North Andover

Heat pump installation in North Andover, MA - up to $8,500 Mass Save rebate

North Andover in Essex County

North Andover has 31,490 residents (give or take 26) (ACS 2020-2024 5-year, table B01003, https://data.census.gov/table/ACSDT5Y2024.B01003?g=060XX00US2500946365, checked 2026-10-19), about 1,198 people per square mile.

North Andover is about 23 miles from the Census center point for Boston in a straight line and covers 26.284 square miles of land (Census 2024 Gazetteer internal points and land area, https://www2.census.gov/geo/docs/maps-data/data/gazetteer/2024_Gazetteer/, checked 2026-10-19).

The quote form takes a ZIP code; for North Andover that is 01845 (Census 2020 ZCTA to county subdivision relationship file, ZIP areas at least 20% inside the town, https://www2.census.gov/geo/docs/maps-data/data/rel2020/zcta520/tab20_zcta520_cousub20_natl.txt, checked 2026-10-19).

Fuel mix

Of the 11,546 occupied homes in North Andover, 58% heat with natural gas, 15% with heating oil, 20% with electricity and 5% with propane (ACS 2020-2024 5-year, table B25040, https://data.census.gov/table/ACSDT5Y2024.B25040?g=060XX00US2500946365, checked 2026-10-19).

Gas leads in North Andover at 58%, but 20% of homes still burn delivered oil or propane, and those 2,309 or so homes are where a heat pump pays back fastest.

North Andover has 5 points less oil heat than Essex County as a whole, where 20% of homes burn oil, and 3 points more electric heat than the county's 17% (ACS 2020-2024 5-year, table B25040, https://data.census.gov/table/ACSDT5Y2024.B25040?g=050XX00US25009, checked 2026-10-19).

Housing stock

North Andover has 12,115 housing units, 14% built before 1940 and 51% before 1980, with 19% built in 2000 or later (ACS 2020-2024 5-year, table B25034, https://data.census.gov/table/ACSDT5Y2024.B25034?g=060XX00US2500946365, checked 2026-10-19).

North Andover has 21 points fewer pre-1940 homes than Essex County as a whole (35%) and 6 points more homes built after 2000 than the county's 13% (ACS 2020-2024 5-year, table B25034, https://data.census.gov/table/ACSDT5Y2024.B25034?g=050XX00US25009, checked 2026-10-19).

The median North Andover home was built in 1979 (ACS 2020-2024 5-year, table B25035, https://data.census.gov/table/ACSDT5Y2024.B25035?g=060XX00US2500946365, checked 2026-10-19) and the median home has 6.1 rooms (ACS 2020-2024 5-year, table B25018, https://data.census.gov/table/ACSDT5Y2024.B25018?g=060XX00US2500946365, checked 2026-10-19).

53% of North Andover homes are single-family detached, 10% are in two- to four-unit buildings and 25% are in buildings of five or more units (ACS 2020-2024 5-year, table B25024, https://data.census.gov/table/ACSDT5Y2024.B25024?g=060XX00US2500946365, checked 2026-10-19).

30% of North Andover homes are rented (ACS 2020-2024 5-year, table B25003, https://data.census.gov/table/ACSDT5Y2024.B25003?g=060XX00US2500946365, checked 2026-10-19), so beside the 53% detached houses there is a real share of jobs where the landlord, not the resident, signs the quote.

Only 19% of North Andover homes are new enough to pass the whole-home rebate's weatherization check on age, and 14% date from before 1940, so most of the other 81% show it with a home energy assessment before the heat pump goes in.

Rebate path

No electric utility is on file for North Andover on this door yet, so this page does not name one; the name on the bill decides which rebate path applies.

If the North Andover electric bill comes from one of the Mass Save sponsors (Cape Light Compact, Eversource, National Grid, Unitil), the whole-home heat pump rebate is $2,650 per ton up to $8,500, and the partial-home rebate is $1,125 per ton up to $8,500; for projects installed on or after January 1, 2027, the whole-home figure drops to $2,350 per ton capped at $7,500 (Mass Save air-source heat pump rebates, https://www.masssave.com/residential/rebates-offers-services/heating-and-cooling/heat-pumps/air-source-heat-pumps, checked 2026-10-19).

Median household income in North Andover is $140,670 (ACS 2020-2024 5-year, table B19013, https://data.census.gov/table/ACSDT5Y2024.B19013?g=060XX00US2500946365, checked 2026-10-19); Mass Save's enhanced heat pump incentives are income-based and decided household by household, so the town median only hints at how many neighbors qualify.

Cold-day number

Heating design temperature: 1F. Source: ENERGY STAR Design Temperature Limit Reference Guide (2019 Edition), Essex County row, 99% heating, PDF page 56 of 141 (Revised 11/11/2020), https://www.energystar.gov/sites/default/files/Design%20Temperature%20Limit%20Reference%20Guide%20(2019%20Ed)%20-%20ENERGY%20STAR%20Single-Family%20New%20Homes_Rev11.pdf, fetched 2026-10-19, 99%.

That 1F figure is the Essex County cold-day number a North Andover heat pump is sized against, so ask the installer to show the system's heating output at 1F, not at the milder rating-label temperature.

Next step

Ask whether the quote is whole-home or partial-home, because with 58% of North Andover on gas and 20% already electric the two paths carry different rebate figures and different sizing.

Ask for the heat-loss calculation room by room; the median North Andover home has 6.1 rooms and was built around 1979, and the count of heads and the tonnage follow the rooms and the insulation, not the square footage.

The form on this page is the follow-up for North Andover. The public number is the number the contractor quotes from.

No local contractor is named on this door for North Andover yet. A request from this page goes to the first licensed shop that takes the door.

Where should the follow-up go?

We will follow up by email. No calls.

No spam, no sold information. One follow-up about exactly this request.